Chivas USA Wants Your Feedback!

Surveys help Chivas USA create the best game day experience possible

Chivas USA fans in masks

Photo Credit: 
Juan Miranda/Chivas USA

If you have attended a Chivas USA game recently, you may have been approached by a representative of the team asking you to fill out a survey in exchange for a free Chivas USA hat. The organization is conducting the surveys to learn more about fans’ opinions regarding various aspects of game day experience at The Home Depot Center.

“We research and conduct surveys so we can understand the supporters better and improve the fan experience,” said Phil Wallace of Wallace Pacific Consulting, the company conducting surveys for Chivas USA.

For example, one question asked supporters which free item they would prefer in a family pack so that the organization knows what promotional items are most appealing to the fan base.

“By knowing what the fans want, the organization can do a better job serving them,” Wallace said.

The next opportunity to fill out a survey and make your opinions heard while earning a free Chivas USA hat will be prior to the Goats’ next home game on Sunday, Sept. 19 against the Kansas City Wizards.